student handbook


We ask students to allow 14 to 21 days for marking to occur, but our average (July – Sept 2022) is 18 days. That’s quick when many other training providers ask for 6 to 10 weeks. That’s right, weeks!

We do acknowledge that some times assessment grading may fall outside our preferred goal of 14 – 21 days. This is often due to current workload and available assessors for particular subjects. Please just continue to study as normal and if it’s imperative that you receive faster results, you may request this after the 21 days by contacting Student Assist.

If an assessment has been uploaded and it’s been 21 days, students should go back in to check that they have clicked ‘Submit for Marking’. Just uploading a document does not submit it to the marking queue. Students have to press the Submit button and accept the student declaration for it to appear at our end.

If a submitted assessment is not marked by day 21, and this is negatively affecting a student, we ask them to drop us an email outlining their circumstances. We can then assign priority marking status if indicated.