MENTOR HANDBOOK

student handbook

ASSESSMENT MARKING TIMES

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We have one of the fastest assessment marking turnaround times in the industry.

We ask students to allow 14 to 21 days for marking to occur, but our average (in 2017-2018) is 11 days. That’s lightening quick when most other training providers ask for 6 to 10 weeks. That’s right, weeks!

If an assessment has been uploaded and it’s been close to the 21 days, students should go back in to check that they have clicked ‘Submit for Marking’. Just uploading a document does not submit it to the marking queue. Students have to press the Submit button and accept the student declaration for it to appear at our end.

If a student has done this and it’s still not marked by day 21, we ask them to drop us an email and we will put an Educator straight onto it.

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