student handbook

DIGITAL LITERACY

To comply with the Standards for Registered Training Organisations (RTOs) 2025 and the Australian Digital Capability Framework (ADCF), we must assesses digital capability for both students and staff. This ensures all participants are adequately prepared for technology-enhanced training, assessment, and communication within the online learning environment.

All prospective students are required to complete a Digital Literacy Assessment as part of the application and pre-enrolment process. This assessment determines whether learners have the foundational digital skills necessary to participate effectively in online learning activities, communication platforms, and digital assessment systems.

Assessment outcomes are aligned with the six domains of the Australian Digital Capability Framework (ADCF):

  • Digital Identity and Wellbeing
    Demonstrating safe, responsible, and ethical use of digital tools and online environments.
  • Information, Data, and Media Literacies
    Accessing, evaluating, interpreting, and applying information obtained from digital sources.
  • Communication, Collaboration, and Participation
    Using digital platforms, including email, learning management systems, and video conferencing tools, to communicate and participate effectively.
  • Digital Learning and Development
    Managing personal learning through online systems, self-directed study, and digital learning resources.
  • Creation, Problem Solving, and Innovation
    Using digital tools to create, complete, and submit assessment tasks and learning activities.
  • Technical Proficiency
    Operating computers, mobile devices, and commonly used software applications required for study.

Learners who do not meet the required digital literacy threshold are provided with targeted support and guidance prior to enrolling on their chosen course. This approach ensures equitable access to training, supports learner engagement and retention, and meets the RTO’s obligations under the Standards for learner readiness and support.

FREQUENTLY ASKED QUESTIONS

Your course uses online systems for learning, communication, and assessment. Having basic digital skills helps you stay organised, access learning materials, and complete your assessments successfully.

Yes. All applicants are required to complete the digital literacy assessment as part of the pre-enrolment process. This ensures the process is fair and consistent for everyone.

All registered training organisations are required by law to check that students are ready to learn in an online environment. This assessment helps confirm that you can access learning materials, communicate online, and submit assessments using digital systems.

No. This is not a pass or fail test. The assessment is used to understand what support you may need to succeed in your studies.

If the assessment shows that you may need extra support, we will provide guidance, resources, or assistance before you complete your enrolment and start studying with us. This support is designed to help you feel confident and prepared. We want you to succeed in your study.

The purpose of the assessment is to support you, not to exclude you. Completing the assessment helps us make sure you have the best possible start to your training. We may send you off to do some free self learning on the required digital skills to interact with your course materials, and then come back and complete your enrolment.

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