student handbook


LOG IN DETAILS

Your Official Student Email: As an enrolled qualification student, you’ll get your very own student email address. This will be our go-to spot for sending you all the important stuff – think results, feedback notifications, and general updates from us. So, make sure to check it regularly!

Keeping it Official: Once you’re all set up with your student account, please make sure all your emails to us come from that student email address. This helps us protect your privacy, so if you email us from a personal account, we’ll just need you to resend it from your student email.

Short Course Students: If you’re with us for a short course, we’ll simply use the personal email address you gave us when you signed up.

STUDENT EMAIL ACCOUNT

STUDENT EMAIL LOGIN DETAILS

Your student email will be formatted as such:

ACVN: [email protected]

ACAC: [email protected]

YOUR TEMPORARY PASSWORD IS: “Canine&22Feline”

You will be asked to change the password when you first log in.

ACCESSING YOUR EMAIL

Getting to Your Student Emails: You’ve got a couple of cool ways to check your student emails! You can either hop onto webmail (it’s powered by Gmail) or set it up to download directly to your computer using an email program like Outlook or Apple Mail – whichever works best for you.

Webmail Access: To check your emails online, just click the “Student Email” button on your Learning Centre website. Then, pop in your full student email address and password to log in and have a look around.

Setting Up on Your Devices: Want your emails on your phone or computer? The Google Workspace Learning Centre has super helpful step-by-step guides.

Forwarding Option (But a Friendly Reminder!): If you like, you can set your student emails to automatically forward to your personal email account so you don’t miss anything. However, just remember that when you need to email us or reply to one of our messages, you’ll need to do it from your official student email account.

LEARNING CENTRE

You will be accessing all your course areas via our online Learning Centre.

ACVN: www.vetnursetraining.com.au

ACAC: www.animalcaretraining.com.au

LOGIN DETAILS

Your login details for the Learning Centre will be waiting for you in your student email account (or personal email for short courses). So you’ll need to log in to that first before access the learning centre.

To set a password for this area of your own choosing (HIGHLY RECOMMENDED) once you have initially logged in you can change your password using the ‘Update Password’ on the top right of the screen.

DO NOT CHANGE YOUR LEARNING CENTRE EMAIL ADDRESS FROM YOUR STUDENT EMAIL ACCOUNT.

TROUBLESHOOTING

Please check the following:

  1. Are you entering your user name correctly? Enter the whole email address.
  2. Are you entering the correct temporary password? (Double check in the above answer)
  3. Are you on the right website?

Still having trouble? Call Student Assist for help.

Passwords for your student email and learning centre accounts can only be reset by Student Assist. Please reach out so we can help you.